Support

For account access, product questions, billing questions, refund requests, privacy requests, or suspected data errors, email [email protected].

Billing and cancellation

For the fastest subscription changes, sign in, open Account, and choose Manage billing. This provides the self-service subscription-management flow. If it is unavailable, email support promptly.

When contacting support

Include the email address on your SignalQuarry account and a short description of the issue. For a data issue, include the SEC filing URL if possible. For a billing issue, include the approximate charge date. Do not send full card numbers, passwords, or card security codes by email.